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Patrons may call to order tickets anytime at 859-734-2389 by speaking with a staff member or by just leaving a message.  Your phone call will be returned if you leave a message.


Tickets may be purchased at our new, secure online purchasing site.

Ticket must be paid when making reservations.  No ticket will be held without payment.

NO REFUNDS ON THE DAY OF THE SHOW!


Purchases:

All tickets purchased will be held at Will Call unless otherwise requested.

All sales are final. Exchanges are free of charge for subscribers. Exchanges may be made for the same production with at least 24-hours advance notice to the box office.  No exchanges can be made from one production to another.

Checks should be made out to: Ragged Edge Community Theatre.

Mail orders will be fulfilled based on ticket availability.

If a ticket is returned to the box office at least 15 minutes before curtain, the cost of that ticket may be listed as a tax-deductible donation in your name.


Discounts:

Group discounts are available for groups of 15 or more tickets. Please contact the Box Office at 859-734-2389 for more information on group discounts.

Only one discount may be used per ticket.

If you are using a discount program, coupon, gift certificate, or voucher, you must let us know at the time of reservation.


Privacy Policy

Ragged Edge Community Theatre knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. The information we learn from customers helps us personalize and continually improve the customer experience with Ragged Edge Community Theatre. This notice describes our privacy policy.


Information You Give Us:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, improving our site, and communicating with you.


Information from Other Sources:

For reasons such as improving our service, we may receive information about you from other sources and add it to our account information.


Does Ragged Edge Community Theatre Share the Information It Receives?
Information about our customers is an important part of our business, and we do not sell it to others.

If you have any concern about privacy at Ragged Edge Community Theatre or www.raggededgetheatre.org, please send us a thorough description to raggededgetheatre@gmail.com, and we will try to resolve it. Our business changes constantly. This notice will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. You should check our Web site frequently to see recent changes.


Inclement Weather Policy

Snow closings will be posted by 4:00 pm on our website each performance day (matinees by 11:30am) and cancellations will be announced on WHBN.

In the event of a show cancellation by RECT:
If RECT cancels a performance due to inclement weather, RECT will exchange your tickets for another performance of the show (or another Mainstage production of your choice).   

In the event that RECT has the performance, but you cannot attend due to weather:
If RECT does have the performance, but you cannot attend the performance due to inclement weather, RECT will exchange your tickets for another performance (if available) or provide vouchers for an upcoming Mainstage production of your choice. In order to exchange your tickets, please call the Box Office at least three hours before the performance and arrange for the exchange. 

We thank you for your patience as we deal with any weather challenges!


POLICIES